International travelers fly through time zones. Sometimes it makes me feel that as if I have time travelled. The airport experience either adds to the feeling […]
Many travelers have stories about their airline and airport experiences. Mostly, those stories are not so good, because negative customer experience stories travel more, further and […]
How self-service and biometric technology will support a seamless passenger experience at Changi Airport Terminal 4 Self-service and biometric technology is at the heart of the […]