When in Las Vegas recently, I had to think of the ‘Gambler’s Fallacy’. It represents the misconception that the likelihood of an event happening in the future is related to events in the past. Some gamblers mistakenly believe that when a dice is rolled and shows 3, it is less likely to show 3 if that same dice is rolled again.
I was in Las Vegas to attend the Future Travel Experience Expo. Biometric solutions for a fast and seamless passenger experience were a central theme. Facial recognition, for example, would dramatically unburden check-in, self-service bag drop, security clearing and airplane boarding.
Play to Win
Facial recognition is technology that verifies a person’s identity and proves to be more accurate than the average human eye, which by itself makes further use of biometrics globally inevitable. Governmental bodies as well as airlines and airports just need to play to win.
Rolling the Dice
Global passenger traffic could double by 2036. Clearly, physically airport expansion can’t be the only solution to cope with growth. Technology needs to be part of it as awarded airports already have recognized. Airlines, airports and governments are rolling the dice if action is not taken today.
The Innovation Fallacy
While the ‘Gambler’s Fallacy’ relates to the past, the ‘Innovation Fallacy’ represents the misconception that innovation relates to events in the future. However, smart airport innovation is when airlines, airports and government entities work together to execute available solutions.